How to Buy from Our Online Auctions: A Step-by-Step Guide

Welcome to our online auctions! If you’re new to the process or need a quick refresher, here’s a basic overview of how it works:

  • Register to Bid: To participate in an auction, you must first register for an account on our auction platform. You’ll need to provide some basic information, including your name, email address, and payment details. Once registered, you can start bidding on items you’re interested in.
  • Browse Auction Items: All available items are listed in our auction catalog online. Browse through the different categories or search for specific items. Each listing will include photos, descriptions, and other relevant details like starting bids, auction end time, and any special terms.
  • Place Your Bids: To place a bid, simply enter the amount you’re willing to pay and submit it. If another bidder places a higher bid, you’ll be notified so you can decide whether to place a new, higher bid. Some auctions may offer max bidding, where you can set your highest bid, and the system will automatically bid on your behalf up to that amount.
  • Winning the Auction: Once the auction ends, if you are the highest bidder, you win the item! You’ll receive an email confirming your winning bid along with payment instructions. Please ensure your payment is completed by the specified deadline.
  • Payment: Payments are typically made online through our secure payment system. Make sure to review the payment methods we accept (credit cards, bank transfers, etc.) and complete the payment promptly to avoid any delays or issues with your purchase.
  • Item Pick-Up or Shipping: After you’ve paid for your items, you’ll need to arrange for pick-up or shipping. Instructions for pick-up, including dates, times, and location, will be provided in the auction details. If shipping is available, you can request a quote, and we’ll arrange for your items to be sent directly to you.
  • Know the Terms: Be sure to review the auction terms and conditions before bidding. These may include buyer’s premiums (a percentage added to your winning bid), payment deadlines, and any specific pick-up or shipping details that apply.
  • Bid Responsibly: All bids are final. If you place the highest bid and win, you are legally obligated to pay for the item. Make sure you only bid on items you are serious about purchasing.

If you have any other questions about the auction process or need assistance, feel free to reach out to us at 618-833-2227 or 800-2729791. Happy bidding, and good luck!